Refund policy

Return & Refund Policy

At Ayesha Collection, customer satisfaction is our priority.

  • Returns are accepted within 7 days of receiving your order.

  • Items must be unused, unworn, and in their original packaging with all tags attached.

  • Products that are damaged due to misuse or normal wear are not eligible for return.

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days using the original payment method or as store credit, where applicable.

  • Shipping charges are non-refundable, unless the return is due to our error or a defective item.

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and photos.

For any questions or return requests, please contact our customer support before sending your item back.